CORONAVIRUS UPDATE: Please be aware that during the Coronavirus (Covid-19) pandemic all Carers Matter Norfolk (Young Carers & Families) staff are working from home.

The Carers Matter Norfolk Advice Line (0800 083 1148) and Live Chat on this website are currently operating usual hours but are experiencing high demand due to an increased number of calls from carers who are being affected, so do keep trying if you are unable to get through.

Carer Connectors and Youth Workers in the partnership are still supporting clients, although with some changes. If you are currently being supported or have had a referral you will be contacted by your Connector/Youth Worker shortly. Some of our other services may be affected so follow us on Facebook, Instagram and Twitter for further information and regular updates.

For more information regarding Coronavirus (Covid-19) please visit:

Thank you.